Terms & Conditions

1. Introduction

Welcome to our platform, where we provide a wide range of infant products and related services to meet the needs of parents and caregivers. These Terms and Conditions govern your use of our platform, the purchase of products, and the utilization of our services. By accessing or using our platform and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please refrain from using our platform and services.

2. User Eligibility

By accessing and using our platform, you confirm that you are of legal age to enter into a contract in your jurisdiction. If you are using our platform on behalf of an entity, you further represent and warrant that you have the authority to accept these Terms and Conditions on behalf of the entity.

3. Privacy Policy

Your use of our platform and services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information. By using our platform and services, you consent to the practices outlined in our Privacy Policy.

4. Registration and Account

4.1. Account Creation: To access certain features of our platform and make purchases, you may be required to create an account. You agree to provide accurate and complete information during the registration process and to update your information as needed to ensure its accuracy.

4.2. Account Security: You are responsible for maintaining the confidentiality of your account login credentials, including your username and password. You are also responsible for all activities that occur under your account. If you suspect any unauthorized use of your account, please notify us immediately.

5. Product Information

5.1. Product Descriptions: We make every effort to provide accurate and detailed product descriptions on our platform. However, we do not guarantee the accuracy, completeness, or reliability of any product information. Product images are for illustration purposes only and may not represent the exact appearance of the product.

5.2. Pricing: Product prices are subject to change without notice. While we strive to maintain accurate pricing information, errors may occur. In the event of a pricing error, we reserve the right to cancel or refuse orders at our discretion. You will be notified of any such errors.

6. Orders and Payments

6.1. Order Placement: By placing an order on our platform, you are making an offer to purchase the selected products based on these Terms and Conditions. All orders are subject to acceptance by us.

6.2. Payment: Payment for orders can be made using the available payment methods on our platform. You agree to provide accurate billing and payment information. By completing the payment process, you authorize us to charge the specified amount to your chosen payment method.

6.3. Order Confirmation: After you place an order, you will receive an order confirmation email. This email serves as acknowledgment that we have received your order and does not constitute acceptance of the order. Acceptance of your order and the formation of a contract occur when we ship the products to you.

6.4. Cancellations: If you wish to cancel an order, please contact our customer support team as soon as possible. We will make every effort to accommodate your request, but cancellations are subject to our order processing timeline.

7. Shipping and Delivery

7.1. Shipping Methods: We offer various shipping methods, as outlined in our Shipping Policy. The availability of these methods may vary based on your location and the specific product you are ordering.

7.2. Shipping Costs: Shipping costs are determined based on factors such as the shipping method, product weight, and destination. You are responsible for the shipping fees associated with your order.

7.3. Delivery Times: Estimated delivery times are provided during the checkout process. While we strive to meet these estimates, please note that delivery times may vary based on factors beyond our control.

7.4. Risk of Loss: The risk of loss and title for the products pass to you upon our delivery of the products to the carrier for shipment.

7.5. International Shipping: For international shipments, additional customs duties, taxes, and import regulations may apply. These charges are your responsibility and are not included in the product price or shipping cost.

8. Returns and Refunds

Our Return Policy governs the process for returning and exchanging products. Please review our Return Policy to understand your rights and responsibilities regarding returns and refunds.

9. Intellectual Property

9.2. Trademarks: All trademarks, service marks, and logos used on our platform are the property of their respective owners and may not be used without permission.

10. User Conduct

You agree to use our platform and services in compliance with applicable laws and these Terms and Conditions. You further agree not to engage in any of the following activities:

10.1. Unauthorized Use: Use our platform and services for any unauthorized or illegal purpose.

10.2. Impersonation: Impersonate any person or entity or falsely claim an affiliation with any person or entity.

10.3. Interference: Interfere with or disrupt the operation of our platform, including the servers and networks used to provide our services.

10.4. Harassment: Engage in any form of harassment, including but not limited to sending unsolicited communications or posting offensive content.

10.5. Data Mining: Use automated means, such as bots or web crawlers, to collect information from our platform.

11. Termination

We reserve the right to terminate or suspend your access to our platform and services at our discretion and without prior notice if you violate these Terms and Conditions. Upon termination, your account and any associated data may be deleted.

12. Limitation of Liability

12.1. No Warranties: Our platform and services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

12.2. Limitation of Liability: To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use our platform or services.
  • Any unauthorized access to or use of our secure servers and/or any personal information stored therein.
  • Any interruption or cessation of our platform or services.
  • Any bugs, viruses, or other malicious code that may be transmitted to or through our platform by any third party.
  • Any errors, inaccuracies, or omissions in any content or information provided on our platform.
  • Any products or services purchased or obtained through our platform.

13. Indemnification

You agree to indemnify and hold harmless Out Company, its affiliates, officers, directors, employees, agents, and partners from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses arising from or related to your use of our platform and services, including but not limited to any violation of these Terms and Conditions.

14. Governing Law and Dispute Resolution

14.1. Governing Law: These Terms and Conditions are governed by and construed in accordance with the laws of CA, without regard to its conflict of law principles.

15. Changes to Terms and Conditions

We may update these Terms and Conditions from time to time to reflect changes in our platform, services, or legal requirements. Any updates or revisions to these terms will be posted on our platform with a revised effective date. We encourage you to review these terms periodically to stay informed of any changes.